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FAQs
Yes, we provide free Premium shipping on our full collection. Shipping will be done with Royal Mail.
We’re sorry to hear that you want to return your items. For more information on our return and exchange policies, please see our ''Return Policy'' page.
Please send an e-mail to support@victory-london.com so we can assist you further.
Once your order is dispatched you’ll receive a tracking link via email or SMS. You can monitor every scan and every step until delivery.
Email customer service:
support@victory-london.com
Send us a message and we will respond as soon as possible.
Please note that we do not offer customer service via Instagram and Facebook. Please send us an email. Multiple emails may cause processing delays.
Thank you!
Office hours:
Monday - Friday 09:00 - 17:00
Saturday - Sunday 10:00 - 17:00

